YOUR JOURNEY
How It Works
From browsing to installation — our simple 4-step process makes custom window treatments effortless.
- Free Swatches
- Easy Measuring
- Free Shipping
- Expert Support
The Process
Your 4-Step Journey
We've simplified the process of getting custom window treatments so you can focus on what matters — making your home beautiful.
Order Free Swatches
Browse our edit and order swatches of the fabrics you're considering. Free shipping.
Order swatches in multiple colors — fabrics look different under natural vs. artificial lighting.
Order Free SwatchesMeasure Your Windows
Use our measure guide or book a free in-home consultation in Southern California.
Measure each window individually — even windows that look the same size can vary by up to half an inch.
View Measuring GuideWe Craft Your Drapery
Each panel is custom-cut and sewn to your specs. 2–3 weeks production.
Need help deciding? Our design consultants are available via phone, email, or chat.
Shop The EditInstall
Ship to your door or schedule professional installation.
Keep your mounting hardware template — it makes re-installation easy if you move.
Common Questions
Everything you need to know about ordering custom window treatments.
Not at all! Our detailed measuring guide walks you through every step. All you need is a steel tape measure. If you're unsure, our design consultants can review your measurements over a video call for free.
Inside mount fits within the window frame for a sleek, built-in look. It requires a minimum depth of 2–3 inches. Outside mount is installed above and beyond the frame, which is ideal for covering the full window, maximizing light blockage, and making windows appear larger.
We understand mistakes happen. If your measurements are off, contact us within 30 days and we'll work with you on a solution. We also offer a re-make guarantee for qualifying orders — just reach out to our support team.
Absolutely! We encourage it. Order up to 10 free swatches so you can feel the fabric quality and see the colors in your own lighting. Swatches ship free and arrive in 3–5 business days.
From ordering swatches to installation, the typical timeline is 3–5 weeks. Swatches arrive in 3–5 business days, and once you place your order, custom fabrication takes 10–15 business days plus shipping.
Yes — we offer free standard shipping on all orders over $99 within the continental United States. Expedited shipping options are available at checkout.
Yes! Most of our products are designed for easy DIY installation with basic tools (drill, level, pencil). Each order includes step-by-step instructions and mounting hardware. Most windows take under 30 minutes.
Since all products are custom-made to order, we cannot accept returns for buyer's remorse. However, if your product arrives damaged or defective, we'll replace it at no cost. Our 5-year warranty covers manufacturing defects.
Still have questions? Our team is here to help.
Contact UsREADY TO START?
Transform Your Space Today
Start with free swatches, explore our collections, or get an instant quote — we're here to help every step of the way.
- Virtual ConsultationMon–Sat · 9am–6pm PT
- In-Home ConsultationServing Southern California
- Phone ConsultationSame-week appointments
- Free Swatches
- Free Shipping over $99
- 5-Year Warranty
- Expert Support